Shipping policy

Shipping Policy

At Sweden Fitness, we strive to deliver your order as quickly and efficiently as possible. Please review the information below regarding shipping times, order processing, and important delivery details.

Estimated Delivery Times

Estimated delivery times vary depending on your location:

Region Estimated Delivery Time
Europe 4–14 business days
United States 4–14 business days
Canada 7–14 business days
United Kingdom 7–15 business days
Oceania 7–20 business days
Other Countries 20+ business days

Please note that these delivery times are estimates and are not guaranteed.


Order Processing

Orders typically require 3–6 business days to be processed before shipment.

Please note:

  • Orders are processed Monday through Friday.
  • Orders are not processed or shipped on weekends or public holidays.
  • During periods of high demand, processing times may be slightly longer.

Order Tracking

Once your order has been shipped, you will receive an automatic email containing your tracking number.

If you have not received your tracking information, or if your tracking number is not yet active, please don't worry. Tracking information can sometimes take a few days to update after shipment.

If you need assistance, please contact us at:

Email: contact@swedenfitness.se

We'll be happy to help.


Unexpected Shipping Delays

Occasionally, deliveries may take longer than the estimated delivery times listed above.

These delays are typically caused by factors beyond our control, including:

  • Customs inspections
  • International transportation delays
  • Carrier disruptions
  • Local postal service delays

If your order appears significantly delayed, please contact us and we'll do our best to assist you.


Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, handling fees, customs clearance fees, or other charges imposed by your country's customs authorities.

These charges:

  • Are not included in your purchase price or shipping cost.
  • Are the responsibility of the customer.
  • Vary by country and cannot be estimated by Sweden Fitness.

We recommend checking your country's import regulations before placing an order to avoid any unexpected charges.

If an order is returned to us because:

  • customs fees were refused,
  • the shipping address was incorrect,
  • the package was unclaimed,
  • or delivery was otherwise rejected,

the customer may be responsible for paying the shipping costs required to resend the order.


Unclaimed Packages

Packages delivered to a collection point are generally held for 7 days from the date of arrival, although this period may vary depending on the local carrier.

If a package is not collected within the carrier's holding period, it may be returned to our distribution center.

If your package is returned to us as unclaimed, a handling fee of SEK 100 will be deducted from your refund to cover return handling and administrative costs. The remaining order value will be refunded using the original payment method.

If you wish to cancel your purchase after your order has already been shipped, you must first accept delivery of the package and then request a return in accordance with our Return & Refund Policy. Refusing delivery or failing to collect the package may result in additional handling charges.


Questions?

If you have any questions regarding shipping or your order, please don't hesitate to contact us.

Email: contact@swedenfitness.se

We're always happy to help.